Privacy Policy

R-Tech Guys (“R-Tech Guys,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you interact with our website, services, and communications, including SMS/text messaging.

Information We Collect

We may collect the following types of information:

• Contact information (name, phone number, email address)

• Business information (company name, job title)

• Account and service-related information

• Communication data (support requests, service updates, text messages)

• Website usage data (IP address, browser type, pages visited)

How we use your information

We use the collected information to:

• Provide IT, cybersecurity, and compliance services

• Respond to service requests and support inquiries

• Send service-related notifications and account updates

• Schedule appointments and project work

• Communicate via phone, email, or SMS

• Improve our services and operational security

• Meet legal and regulatory requirements

SMS/Text Messaging

If you opt in to receive SMS messages from R-Tech Guys:

• Messages may include service updates, scheduling, account notifications, and customer care communications

• Message frequency varies

• Message and data rates may apply

• You may opt out at any time by replying STOP

• For help, reply HELP

Information Sharing

We do not sell or share personal information with third parties for advertising or marketing.

We may share information only when necessary to:

• Provide contracted services

• Comply with legal obligations

• Protect our rights, property, or security

• Work with trusted vendors under confidentiality agreements

Data Security

We implement administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed 100% secure.

Your Rights

You may request:

• Access to your personal data

• Corrections to inaccurate information

• Deletion of your information (where legally permitted)

Requests can be submitted to: support@rtechguys.net

Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Terms & Conditions

These Terms & Conditions govern your use of R-Tech Guys’ website, services, and communications, including SMS/text messaging.

Services

R-Tech Guys provides managed IT services, cybersecurity, compliance support, and related technical services to businesses.

All services are subject to separate service agreements, statements of work, or contracts.

SMS/Text Messaging Terms

By opting in to receive SMS messages from R-Tech Guys, you agree to the following:

• Messages are sent for customer care, service updates, scheduling, and account notifications

• Consent is not a condition of purchase

• Message frequency varies

• Message and data rates may apply

• Reply STOP to unsubscribe at any time

• Reply HELP for assistance

R-Tech Guys is not responsible for delayed or undelivered messages due to carrier issues.

Acceptable Use

You agree not to misuse our services, communications, or systems, including attempting unauthorized access or transmitting harmful content.

Intellectual Property

All content, trademarks, logos, and materials on this website are the property of R-Tech Guys unless otherwise stated. Unauthorized use is prohibited.

Limitation of Liability

To the fullest extent permitted by law, R-Tech Guys shall not be liable for indirect, incidental, or consequential damages arising from the use of our services or communications.

No Guarantee

While we take cybersecurity and system reliability seriously, no system can be guaranteed 100% secure or uninterrupted.

Governing Law

These Terms & Conditions are governed by the laws of the State of Michigan, without regard to conflict of law principles.

Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the updated terms.